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Terms of use

These Terms of Use were last updated on May 9, 2023.

Service Description

These Terms of Use apply to the use of the Erä online service, which is provided and maintained by Metsähallitus. The Erä online service (hereinafter referred to as "Service") consists of pages containing information related to fishing, hunting and off-road traffic as well as the online shop and mobile application. The Service can be used to, for example, purchase Metsähallitus' fishing, hunting and off-road traffic permits and pay the state's fisheries management fee. Use of the Service itself is free of charge.

By using the Service, Users declare that they have read these Terms of Use and the Privacy Statement and agree to comply with them. In addition, the Service also has separate, product-specific terms, such as the terms of permit products and terms of purchase and cancellation, with which the Service user hereby declares that they have familiarised themselves and accept as binding when ordering products. Use of certain parts of the Service requires registration. Users shall hereby be obligated to abide by applicable legislation and good practices when using the Service.

Access rights to material published in the Service

The Service shall only be used for private, non-commercial purposes. Users shall refrain from using the Service or any part thereof for any other purposes without the express written consent of Metsähallitus. All rights to the Service, including copyrights, belong to Metsähallitus and/or its partners. The Service and all its parts are protected by copyright in accordance with copyright legislation.

Restriction on the use of the Service

Users under 13 years of age or who are otherwise incompetent shall not be entitled to place orders or make agreements in the Service without the express consent of their guardian.


Users shall provide a valid email address and set a password when ordering the product. Users may also continue to use the same IDs in the future. Users are responsible for all use of their email addresses and passwords, and shall ensure that their password is kept secret. Users can change their customer data in the Service themselves through their customer account or by contacting Eräluvat customer service at (tel.) +358 (0)20 69 2424,

Processing of personal data

The processing of the User’s personal data is described in the Privacy Statement:

Use of cookies

Service cookies are described in the Privacy Statement:

Information security in payment transactions

Bank contact details or credit card information is never stored on Metsähallitus' server; payments and transmission of data related to a payment transaction takes place through the payment processing agent (Nets/Paytrail) interface.

Service provision and maintenance

Metsähallitus reserves the right to improve and change the Service and its content, structure, product and database selection, software, hardware, editorial content, opening hours and all of its other parts in any manner it sees fit. Metsähallitus shall make every effort to notify Users of any significant changes or interruptions to the Service beforehand, either through the Service itself or by some other means deemed appropriate by Metsähallitus. Any changes made shall enter into effect immediately after they have been implemented.

The Service may include links to pages owned or maintained by third parties. By accessing such linked pages, you accept that the pages are not managed by Metsähallitus. Metsähallitus is not responsible for the content or functionality of other online services (nor any part thereof) that have been accessed from the Service.

As a rule, the service is available 24 hours a day. Metsähallitus does not guarantee that the Service will operate without interruption or error. Metsähallitus is not responsible for malfunctions resulting from system overloads. Metsähallitus reserves the right to temporarily disable the Service or parts of it at any time for maintenance or hardware installation, due to a system overload, or for some other unavoidable reason.

Liability for damages

Metsähallitus is not liable for any direct or indirect damages caused by interruptions, telecommunications disruptions or any possible delays, changes or loss of data that result from technical faults, maintenance or installation work.

Applicable law

The use of the Service and the interpretation of its Terms of Use are subject to Finnish law.

Entry into force and amendment of the Terms of Use

These Terms of Use shall enter into effect from the date of the update stated at the beginning of the Terms of Use and shall remain valid until further notice. Metsähallitus reserves the right to change these Terms of Use by notifying users of any such changes in the Service.

Updates to these Terms of Use do not affect the Terms of Use of previous orders. These orders are subject to the Terms of Use in effect at the time an agreement is made.

Termination of the Agreement

Both Parties may terminate the Agreement at any time. The User terminates the Agreement by asking Metsähallitus to delete their customer data. Termination of access rights does not relieve the User from payment obligations to which the User is committed prior to the termination of said access rights. If desired, Metsähallitus shall always reserve the right to discontinue the provision of the Service in whole or in part. Metsähallitus shall notify the User in advance through the Service or by any other means it considers appropriate.

Privacy Statement

The privacy statement on Metsähallitus' Erä web service can be found in the online shop at